Our Values & Culture
Built on Integrity. Sustained by Excellence.
At United Metal Products® (UMP®), our values are not merely marketing copy—they are the principles that shape every project, every relationship, and every outcome. Since 1978, we have operated with a clear, consistent standard: show up on time, do what we say, and stand behind our products. That commitment has earned us the trust of organizations operating some of the world’s most complex businesses, mission-critical facilities and data centers.
A Culture Rooted in Accountability
We design and manufacture engineered HVAC systems that support high-stakes environments—data centers, semiconductor fabs, industrial campuses, and large-scale distribution centers/industrial warehouses. In these settings, failure isn’t an option. That’s why our culture is built on clarity, discipline, and follow-through—ensuring that what’s promised is what’s delivered.
This approach is not just part of our history. It is embedded in the way we hire, the way we operate and the way we collaborate—both inside the organization and with our clients.
Who We Serve
We are fortunate to work with some of the world’s most respected companies, providing high-performance HVAC solutions for large-scale, complex projects. Our partners include brands like Lockheed Martin, Coca‑Cola, Honeywell, Disney, Toyota, and Lufthansa—alongside hyperscale data center operators, developers, and design/build contractors.
The Values That Guide Us
At United Metal Products®, our values are more than regurgitated and smooth sounding ethical statements—they are the operational and integrity standards we hold ourselves to, every day, on every project.
Customer Focus
We center everything we do around the needs of our customers. From concept through commissioning, we provide responsive, collaborative support—ensuring alignment at every stage of the process.
Integrity
We operate with honesty and accountability in all relationships.
*We show up on time
*We do what we say we are going to do
*We finish what we start by delivering a best in class product solution. We continuously innovate with iterative improvements over the life-cycle of each product.
Teamwork
We recognize that success is built on people. We value the insight, experience, and expertise of our clients and employees, and have created a culture where ideas are respected and individuals are empowered to perform at elite levels.
Excellence
We set a high bar—for our products, our processes, our people, and our performance. Every system we build reflects our commitment to best in class performance, durability, and long-term value.
Innovation
We live off of opportunities to innovate. It’s in our DNA. We love it. We do this by continually advancing our technologies and techniques to meet the evolving demands of mission-critical cooling and other vertical markets. Our engineering and manufacturing teams are driven, empowered, and trained to push the boundaries of outstanding performance, industry leading efficiency, and system reliability.
How Our Culture Shows Up
- Responsibility
at Every Level
Our teams—from the shop floor to team supervisors to managers and the executive team—are all entrusted to take ownership and deliver remarkable results. - Kaizen
Mindset
We prioritize continuous improvement across all areas of our operation—from lean manufacturing to product development. We intentionally invest in personal and team development, encourage creativity, and have an atmosphere that values the sharing of employee genius. - People-First
Leadership
We foster a culture where safety, respect, personal and professional growth are central to the development of our employees. We reward and recognize hard work that manifests itself in outstanding performance. - Consistency
Builds Trust
We understand that in mission-critical applications, uptime/reliability is everything. When we enter into relationships with our clients we regularly wind up serving their needs for decades due to our continual commitment to deliver best in class performance and systems.
Why It Matters
Our values are not simply aspirational—they are operational guideposts. In a world where cooling infrastructure is directly tied to uptime, sustainability, and performance, how we work is just as important as what we build. When you choose UMP®, you are choosing a partner committed to doing the job right—every time.